Return Policy

Thank you for shopping at evibefi.com. We prioritize your satisfaction and strive to offer transparent and efficient policies. Below are the terms governing returns and refunds at evibefi.com.

1. Eligibility for Returns

We accept returns under the following conditions:

Timeframe: Returns must be initiated within 14 days of receiving your order.

Condition of Items: Products must be unused, undamaged, and in their original packaging.

Proof of Purchase: A receipt or proof of purchase is required for all returns.

2. Non-Returnable Items

All products sold on evibefi.com are eligible for return under the following conditions:

The return request must be made within 14 days of receipt of the product.

The item must be unused, undamaged, and in its original packaging.

Proof of purchase, such as a receipt, must be provided.

3. Refunds

Once your return is received and inspected, we will notify you via email at contact@evibefi.com.

Approved refunds will be processed within 7 business days to your original payment method.

Shipping costs are non-refundable, unless the return is due to our error (e.g., wrong or defective item).

4. Return Shipping

The customer is responsible for all return shipping costs unless the item is defective or the return results from our error.

We recommend using a trackable shipping method for your return. Customers are not obligated to purchase shipping insurance.

5. Cancellation Policy

Orders can be canceled within 12 hours of placement for a full refund.

Cancellations made after 12 hours and before shipping are subject to a 50% restocking fee.

Once an order has shipped, it cannot be canceled.

6. Contact Us

For any inquiries regarding returns, refunds, or cancellations, please email us at:
contact@evibefi.com