Shipping Policy
At evibefi.com, we are committed to delivering your orders efficiently and reliably. This Shipping Policy outlines important information regarding shipping methods, timelines, costs, and related terms.
1. Shipping Methods
We partner with trusted carriers to ensure safe and timely delivery.
Available shipping options, along with estimated delivery times, are displayed at checkout.
2. Shipping Times
Processing Time:
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed the next business day.
Delivery Time:
Estimated delivery times depend on your location and chosen shipping method. Specific timeframes are provided at checkout.
Please note that delivery times are estimates and may be affected by unforeseen circumstances such as customs delays or weather conditions.
3. Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of your order. These fees are displayed at checkout before you confirm your purchase.
Any applicable taxes, duties, or customs fees for international shipments are the responsibility of the customer.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package.
Tracking updates may take up to 48 hours to appear after the shipping confirmation.
5. Shipping Restrictions
We currently ship to most countries worldwide. However, certain locations may have restrictions or additional requirements.
It is your responsibility to ensure that the shipping address provided is correct and accessible.
6. Lost, Damaged, or Delayed Shipments
We are not responsible for shipping delays caused by the carrier or external factors beyond our control.
If your package is lost or damaged during transit, please contact us at contact@evibefi.com within 7 days of the expected delivery date.
For lost packages:
We will work with the carrier to resolve the issue.
Refunds or replacements will only be provided once the carrier confirms the package is lost.
7. Returns Due to Incorrect Address
If a package is returned to us due to an incorrect or incomplete address provided by the customer, we will contact you to confirm the correct address and arrange for reshipping.
Reshipping costs must be covered by the customer.
8. Cancellation of Shipment
Orders cannot be canceled once they have been shipped.
If you wish to cancel an order, please contact us at contact@evibefi.com immediately after placing it.
9. Contact Information
For questions about shipping, please contact us:
Email: contact@evibefi.com